Last Updated: April 2, 2026

Company Name: 广州格伶科技有限公司

Email: service@mail.sax-mall.com

Tel: +86 19292545816

Address: 广州市花都区狮岭镇新民新村二巷6号502房

Legal Representative: Liu Min

Unified Social Credit Code: 91440114MAK236KM5Y

sax-mall Privacy Policy

We operate a full range of products in the United States and are committed to protecting your personal information in accordance with applicable privacy laws. This concise privacy policy explains how we collect, use, and protect your information. If you have any questions, you can contact us via our official email service@mail.sax-mall.com or customer service phone +86 19292545816(Customer service hours: Monday to Friday, 9:00 AM – 6:00 PM, UTC+8:00).

1. Personal Information We Collect

Information you provide voluntarily: Name, shipping address, contact information, order details, and payment-related information (sensitive payment data is encrypted and managed by our partnered payment institutions; we do not store it).

Information collected automatically: Device access information, logistics, and order status data (used for order processing and security monitoring).

2. Purpose of Information Use

We use your information solely for:

Order processing (including edits within 12 hours and shipping within 1–2 business days)

Logistics and delivery

Customer service and after-sales support

Platform security and optimization

Your information will not be used for unrelated purposes.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties.

Necessary information may be shared with our logistics and payment partners for order fulfillment purposes only.

Information may be disclosed to regulatory authorities as required by law.

4. Information Storage and Protection

Personal information is stored only for as long as necessary to fulfill the purpose for which it was collected.

We use encryption and access control measures to ensure information security.

Once the retention period expires, personal information will be deleted or anonymized.

5. Your Rights

You have the right to access, correct, or delete your personal information.

Requests can be submitted via the customer service contact methods listed above, and we will respond promptly during business hours.

6. Additional Notes

This policy may be updated to comply with changes in regulations, and any revisions will be communicated to you in a timely manner.

The privacy policies of third-party links on our platform are the responsibility of those third parties.