Last Updated: April 2, 2026
Company Name: 广州格伶科技有限公司
Email: service@mail.sax-mall.com
Tel: +86 19292545816
Address: 广州市花都区狮岭镇新民新村二巷6号502房
Legal Representative: Liu Min
Unified Social Credit Code: 91440114MAK236KM5Y
sax-mall User Information Notice
Welcome to sax-mall! We operate a full range of products in the United States. To help you enjoy a smooth shopping experience, we provide the following core service information, pricing, tax details, and relevant rules. If you have any questions, please feel free to contact us.
1. Core Service Information
Business Scope: We operate full-range products within the United States, providing you with a high-quality shopping experience.
Customer Service Contact Information:
Official Email: service@mail.sax-mall.com
Customer Service Phone: +86 19292545816
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8:00). We will respond promptly to your inquiries during working hours.
2. Order and Shipping Information
Order Editing and Changes: Orders can be edited or modified within 12 hours of placement (e.g., shipping address, product model, etc.). After 12 hours, the order enters the fulfillment process and cannot be modified. Please carefully check your order before submission.
Shipping Time: Orders with available stock are usually shipped within 1–2 business days (excluding weekends and holidays).
Delivery Time: Actual delivery typically takes 12-14 days. Delivery may be affected by logistics, weather, or other factors. Any delays will be communicated to you promptly.
3. Pricing and Tax Information
Product Prices: All product prices displayed on the platform include applicable U.S. domestic taxes. There are no hidden fees. The total amount displayed at checkout is the final amount you need to pay, with no additional U.S. domestic taxes required.
Customs Duties: Customs duties are subject to the customs regulations of your delivery location. sax-mall does not assume any responsibility for customs fees. If duties are incurred upon import, you are responsible for paying them in accordance with local customs requirements. The exact amount is determined by the local customs authority.
We appreciate your understanding and support and are committed to providing you with high-quality service!
